Updated: 1 January 2026 Compliant with Malaysia's PDPA 256-bit SSL

FL88 Privacy Policy – Personal Data Protection for Malaysian Players

Your privacy is our priority. This policy explains clearly how FL88 collects, uses, stores and protects your personal information — written in plain language, not confusing legal jargon.

Your data is safe with FL88

Important Note: By using the FL88 platform, you agree to this Privacy Policy. If you do not agree, please discontinue use and contact us to close your account.

Welcome to the Privacy Policy FL88. We understand that your personal information is a trust you place in us, and we take that responsibility very seriously. This document has been prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. All FL88 data processing operations are conducted with full integrity and transparency to ensure the privacy of every member.


1

Introduction & Scope of FL88's Privacy Policy

This Privacy Policy applies to all personal information collected by FL88 via the fl88-vip.com website, mobile application (where available), email communications, live chat, phone, and all other interaction channels between you and the FL88 platform.

"Personal Information" in this document refers to any information that can identify you directly or indirectly as an individual — including your name, phone number, email address, MyKad number, home address, payment details, and data relating to your activity on the FL88 platform.

Territorial Scope: This policy is specifically designed to meet Malaysia's legal requirements. Although FL88 operates online and is accessible from various locations, this policy governs all data processing relating to members registered in Malaysia.

2

Types of Information FL88 Collects

FL88 collects your personal information through several means, depending on how you interact with our platform. Below are the categories of information we collect and the purposes for which they are collected:

A. Registration & Identity Information
  • Full name as stated on your Malaysian MyKad or passport
  • Date of birth — to verify that you are 18 years of age or older before using FL88's services
  • A valid MyKad number or passport number
  • An active email address to be used for all official FL88 communications
  • A valid Malaysian phone number for OTP verification and support communications
  • Current residential address in Malaysia — for compliance and verification purposes
B. Financial & Payment Information
  • Malaysian bank account details (bank name, account number) for FPX withdrawal processing via Maybank2u or CIMB Clicks
  • Registered Malaysian eWallet account details — Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay
  • Complete transaction history: deposits (DuitNow, FPX), withdrawals, and bonuses received and redeemed
  • Transaction limits and betting records for AML (Anti-Money Laundering) monitoring purposes
C. Usage & Technical Information
  • IP address, browser type, device type and operating system used when accessing FL88
  • Gaming and betting history: games played, matches wagered on, amounts, and outcomes
  • Login time records, session duration and your FL88 platform usage patterns
  • General location data (IP-based) to verify that you are accessing from a permitted region

3

How FL88 Uses Your Information

FL88 uses your personal information only for legitimate purposes directly related to providing the services you requested. We never sell or rent your personal information to any third party for their marketing purposes.

  • Service Provision: Managing your account, processing deposits and withdrawals, and providing access to FL88's live casino games, slots, poker, blackjack and Sports Betting
  • Identity Verification (KYC): Verifying your age and identity to comply with Malaysian legal requirements, including anti-money laundering obligations
  • Service Communications: Sending transaction notifications, confirmation emails, account security alerts and important FL88 policy updates
  • Marketing & Promotions: Sending information about FL88 promotions, new bonuses and special offers — only where you have given your consent, and you may unsubscribe at any time
  • Experience Personalisation: Personalising your FL88 platform experience and recommending games or matches based on your activity history
  • Risk Management: Detecting and preventing fraud, platform abuse, money laundering activities, and any breach of FL88's Terms & Conditions
  • Responsible Gaming: Monitoring usage patterns to identify signs of problem gambling and reaching out to members who may need support
  • Legal Compliance: Fulfilling reporting obligations to the relevant authorities in Malaysia in accordance with applicable law

4

Sharing Information with Third Parties

FL88 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, in certain limited circumstances, FL88 may share your information as follows:

FL88's Principles: Any data sharing is conducted on a minimum-necessary basis — we only disclose information that is strictly required for a legitimate purpose.
  • Payment Service Providers: Malaysian financial institutions, as well as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay providers — to enable processing of your deposit and withdrawal transactions
  • Game Software Providers: Licensed third-party game providers that supply casino games, slots, and Sports Betting on the FL88 platform — for game operation purposes only
  • Support Service Providers: Technical support and analytics partners who help FL88 operate and improve the platform — subject to strict confidentiality agreements
  • Legal Authorities: Malaysian government agencies, law enforcement bodies, or courts issuing a valid order — only where FL88 is required to do so by law
  • Anti-Fraud Agency: Information sharing for the purposes of identity verification, fraud prevention, and meeting AML/KYC requirements imposed on betting platform operators

5

Data Storage & Security

FL88 continually invests in security infrastructure to ensure your personal information is protected to the highest industry standards. The following safeguards are in place:

  • 256-bit SSL Encryption: All data transmitted between your browser and FL88's servers is encrypted using TLS/SSL protocols — the same technology used by Malaysia's major banks such as Maybank and CIMB
  • Secure Servers: Data is stored in data centres with both physical and digital protection, featuring layered access controls and round-the-clock security monitoring
  • Internal Access Controls: Only authorised FL88 employees who require access to perform their duties may view your personal information — and all access is logged and audited
  • Regular Backups: FL88 member data is regularly backed up to separate, secure locations to ensure continuity of service
  • Retention Period: FL88 retains your personal information for as long as your account is active and for a specified period after account closure as required by Malaysian law — typically 7 years for financial records
Shared Responsibility

While FL88 takes all reasonable steps to protect your data, the security of your account also depends on you — use a strong password, do not share your login credentials, and contact FL88 immediately if you suspect any unauthorised access.


6

Use of Cookies on the FL88 Platform

FL88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit the FL88 website.

You can manage or delete cookies through your browser settings at any time. However, deleting essential cookies may affect certain functions on the FL88 platform, including your ability to stay logged in.


7

Your Rights as an FL88 Member

Under Malaysia's PDPA and FL88's internal policies, you have the following rights regarding your personal information. FL88 is committed to respecting and facilitating the exercise of these rights:

Right of Access

You may request a copy of all personal information FL88 holds about you. FL88 will provide this information within 21 business days.

Right to Rectification

If any information FL88 holds about you is inaccurate or out of date, you have the right to request a correction through your account profile section or via FL88 support.

Right to Erasure

You may request the deletion of your personal information upon closing your FL88 account, subject to applicable legal retention obligations.

Right to Restrict Processing

Under certain circumstances, you may request FL88 to restrict the processing of your personal information while a query is being resolved.

Right to Opt Out of Marketing

You may opt out of FL88 marketing communications at any time by clicking "unsubscribe" in any email or by contacting our support team.

Data Portability Rights

You may request a copy of your data in a machine-readable format for transfer to another service provider, subject to technical feasibility.

How to Exercise Your Rights: To submit any request relating to your privacy rights, email us at privacy@fl88-vip.com or contact our 24/7 live support directly. Please include your account number and the type of request. FL88 will acknowledge receipt within 3 business days and resolve it within 21 business days.

8

Child Data Protection

FL88's services are intended solely for individuals aged 18 and above. FL88 does not knowingly collect or process personal information from individuals under the age of 18.

Our Commitment: Should FL88 discover that personal information of a minor has been collected inadvertently, we will take immediate steps to delete that information and close the associated account. Parents or guardians who suspect their child has registered with FL88 are urged to contact us immediately.

9

Links to Third-Party Sites

The FL88 platform may contain links or integrations with third-party services such as game providers, payment providers (DuitNow, Touch 'n Go, GrabPay), and analytics services. Once you click a link to a third-party website or use their services, FL88's Privacy Policy no longer applies.

FL88 is not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policy of each service provider you use independently of FL88.


10

Amendments to FL88's Privacy Policy

FL88 reserves the right to amend this Privacy Policy from time to time to reflect changes in legislation, technology, or our operational practices. When material amendments are made:

  • FL88 will display a prominent notice on our homepage and Privacy Policy page
  • Registered members will receive an email notification to their registered address at least 14 days before any changes take effect
  • The "Updated" date at the top of this document will be revised to reflect the date of the latest amendment
  • Continued use of the FL88 platform after an amendment's effective date constitutes acceptance of the revised terms

11

Contact FL88 About Your Privacy

If you have any questions, concerns or complaints regarding FL88's Privacy Policy or how we handle your personal information, please contact us through any of the following channels:

Live Chat
Available 24/7 in Bahasa Melayu
Privacy Email
support@fl88-vip.com
Response Time: FL88 is committed to responding to all privacy enquiries within 3 business days. For formal PDPA rights requests, we will resolve them within 21 business days as required under Malaysian law.

How FL88 Protects Your Personal Data

Real commitments we carry out every day to protect the privacy of our Malaysian members

Bank-Level Encryption

All data transmitted between your device and FL88's servers is protected by 256-bit SSL encryption — the same standard used by Maybank and CIMB to secure online banking transactions.

Two-Factor Authentication

FL88 supports two-factor authentication (2FA) via SMS OTP to your registered Malaysian mobile number. This extra step prevents unauthorised access even if your password is compromised.

Malaysia PDPA Compliance

FL88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal audits to ensure all data processing activities meet the requirements of the law.

Data Minimisation Principle

FL88 only collects information that is genuinely necessary to provide our services to you. We do not collect excessive data and will always delete information that is no longer relevant.

Internal Privacy Training

All FL88 employees with access to member data undergo rigorous privacy and data protection training. Access to personal data is strictly limited to employees who genuinely require it.

Data Breach Notification

In the event of any security incident affecting your data, FL88 is committed to notifying you within the timeframe required under the PDPA and taking immediate remedial action.

FL88 Privacy FAQ

Absolutely not. FL88 has never and will never sell, rent, or trade your personal information to any third party for their marketing or commercial purposes. Any data sharing that occurs is limited to service providers who assist us in operating the platform (such as payment providers DuitNow, Touch 'n Go, and GrabPay) and only when required by Malaysian law. All FL88 third-party partners are bound by strict confidentiality agreements.

FL88 retains financial and transaction records — including deposits made via FPX Maybank2u, CIMB Clicks, DuitNow, and eWallet, as well as all withdrawals — for a minimum of 7 years, as required under Malaysian law governing financial records and anti-money laundering. General account data and gaming history are retained for as long as your account remains active and for a specified period following account closure. You may contact FL88 for further details on our data retention policy for specific data categories.

Yes, you are fully entitled to do so. Under Malaysia's PDPA and Section 7 of this FL88 Privacy Policy, you may submit a formal data access request to support@fl88-vip.com, stating your account number and the type of information requested. FL88 will first verify your identity for security purposes, then provide the requested data within 21 business days. No fee is charged for the first request within a calendar year.

FL88 does not store your full bank account details or credit/debit card information directly on our servers. All transactions via DuitNow, FPX (Maybank2u, CIMB Clicks), Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay are processed through certified, secure payment gateways. FL88 only receives transaction confirmation details (such as reference numbers) — not your full sensitive financial information. This ensures that even in the event of a security incident at FL88, your complete financial details remain protected.

FL88 Policies & Related Information

Your Data Is Safe. Play with Peace of Mind at FL88.

With 256-bit SSL protection, full Malaysia PDPA compliance, and 24/7 privacy support, FL88 ensures your personal information is always safeguarded. Register today and enjoy a safe, responsible betting experience.

Protection
256-bit SSL
Compliance
Malaysia PDPA
Privacy Support
Available 24/7
Secure Deposits
RM 10 Minimum
Bahasa Melayu